At peekaboopine.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

Return Eligibility

Customers may request a return within 30 days of receiving their order. To qualify for a refund, returned items must be:

  • Unused and in their original condition;
  • Returned with all original packaging, accessories, and documentation;
  • Free from damage caused by misuse, improper handling, or unauthorized modifications.

Certain items may not be eligible for return if they have been used, altered, or are otherwise unsuitable for resale.

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact our customer support team as soon as possible after delivery. Supporting photographs and order details may be required to help us evaluate and resolve the issue promptly.

Return Shipping Costs

  • If the return is due to a damaged, defective, or incorrectly shipped item, we will cover the reasonable return shipping costs.
  • If the return is requested for personal reasons, such as a change of mind or ordering the wrong item, the customer may be responsible for return shipping expenses.

Refund Process

Once your returned item has been received and inspected, we will notify you regarding the approval status of your refund. Approved refunds will be issued to the original payment method used during checkout.

Refund Timing

After approval, refunds are generally processed and credited within 3 business days, although actual posting times may vary depending on your financial institution or payment provider.

Non-Refundable Situations

Refund requests may be denied if:

  • The return request is submitted outside the approved return period;
  • The item has been used, damaged, or altered by the customer;
  • Required components, accessories, or packaging are missing from the return.

Contact Information

If you have any questions regarding returns or refunds, please contact our customer support team. We are committed to resolving concerns fairly and efficiently.

Clearance Sale Notice: Due to ongoing financial difficulties and sustained operating losses, we have made the difficult decision to liquidate our remaining inventory through a large-scale clearance event. As a result, many products are being offered at substantially reduced prices while supplies last. This inventory reduction is intended to help conclude existing stock levels, and certain items may not be replenished once sold out. We sincerely appreciate the continued support, trust, and understanding of our customers during this transition.